Know your order.
Confirm your total.
Payment options, verification, pricing, and practical steps to help protect your order information.
Available payment methods
The payment methods available for a purchase are displayed at checkout. Availability can vary by location, device, order value, or provider. Review the payment option and final total before submitting the order.
A payment method is accepted only when the checkout confirms the transaction. Do not send card details, banking passwords, or one-time authentication codes by email.
Authorization and order checks
A payment approval can be an authorization rather than a final settled charge. A provider may place a temporary hold while a transaction is verified, declined, canceled, or completed.
We may use reasonable order checks to help prevent fraud or unauthorized payment use. If additional information is requested, provide only what is reasonably necessary and use the official support contact shown on this page.
Using checkout safely
Enter payment information only through the checkout presented for the store. Check the address bar and order details before completing payment. Keep passwords and verification codes private.
If you send a screenshot about a transaction, hide full card numbers, security codes, passwords, and other credentials. Support does not need them to review an order.
Prices and the final amount
Prices are shown in the store currency unless otherwise stated. The checkout total identifies the amount requested for the selected goods, delivery, discounts, and applicable taxes or charges shown there.
If a price or checkout error is discovered before fulfillment, we may contact you with the correct information and available options, subject to applicable law.
Charges from your financial provider
Your card issuer, bank, or payment service may apply its own exchange-rate, foreign-transaction, conversion, or account charges. Those provider charges are separate from the amount collected by the store.
Contact your financial provider if a charge appears under a different description or posting date and you need details about its own processing.
Promotional offers
A promotion applies according to the displayed eligibility, products, dates, value, stock, and usage conditions. Confirm any deduction before paying.
Unless stated otherwise, promotional codes are not redeemable for cash and cannot be assumed to combine with other offers. A promotional price does not remove applicable return rights.
Declines, pending entries, and duplicate payments
A declined order does not always mean no temporary authorization was created. Pending entries can disappear or change when the financial provider completes processing.
For a suspected duplicate charge, provide the order reference, dates, amounts, and a redacted screenshot if useful. Do not send complete card or banking credentials.
Confirmation and acceptance
An order acknowledgement confirms that we received the order request; it does not necessarily mean the order has completed every verification or fulfillment step.
If a payment is reversed, rejected, or cannot be confirmed, we may pause or cancel fulfillment as permitted by law and the applicable purchase terms.
Refund and payment support
For payment or refund questions, contact service@brewvorahome.com or +86 199-2641-8747 and include the order number. Refunds are sent to the original payment method where possible and are subject to the timing in the Return & Refund Policy.
Never send passwords, card security codes, complete card numbers, or one-time authentication codes to customer support.
Let’s take the next step.
Contact service@brewvorahome.com or +86 199-2641-8747.
8:00 AM–10:00 PM · Daily. Include your order number when relevant.
Company Details
Your store operator and customer-care contacts.